- Most orders to the 48 continental states are shipped UPS ground
- Canada shipments may be sent by UPS or US Postal. Note: Shipments to Canada by UPS will incur brokerage fees by UPS, and we do not know this amount, nor have control of this. All other international orders will be shipped US Postal either Express or Priority Mail International only. This allows for tracking and quicker delivery of your item. Please include your phone number with your payment, in case of delivery problems.
Note: due to high fraud activity, we may not ship to South East Asian countries. Please email us for approval before bidding. Thank you.
- Shipping and customer service is provided during office hours, Monday - Friday except holidays. Due to the high volume of messages we receive, we may not be able to answer your mail for a few days. Please be patient.
- PLEASE make sure your e-Bay e-mail address is current so we can contact you. -DO NOT e-mail our Paypal payment e-mail address, your e-mails will not be answered. Please communicate through ebay.-UPS ground tracking numbers WILL be e-mailed to you once your item ships. Subject will say "Quantum View Notify." Postal tracking #'s will be sent to you through Paypal. If you have not received notification that your item has shipped 4 business days after your payment was received, then please e-mail us to let us know. Note: To help reduce shipping prices, we are now shipping all backpacks in Tear-Proof Polyolefin Mailer bags. This reduces weight, yet your products will arrive safe and sound.Return Policy
- You must notify us within 3 days after the UPS/USPS delivery date if you wish to return the item. Shipping is non-refundable and a refund will not be given until the item is back in our custody.
